Situation

An SMB who is a global leader in the generator power supply industry catering to the needs of both end users and dealers wanted to rid themselves of the constricting propriety software which ran their inventory and move towards a user-friendly system which could adapt to the changing financial environment.

Complication

Without an IT desk, an on-staff support team, or an apps group behind them and with little experience in the software industry, the sales and management teams were challenged when it came to delivering an integrated solution which offered flexibility, security, remote access, ease of use and the speed to deliver customer quotes instantly.

Solution

The Fury Group designed, built, and implemented a custom object which managed and tracked the generator company’s inventory. We then integrated their inventory seamlessly into their sales process and gave the team the ability to produce customer quotes, purchase orders, and produce invoices at the click of a button and to track and report on these sales and opportunities in real time using Salesforce.com and Conga Merge. To go one step further, we integrated their new inventory system with their website, thus providing global clients, dealers, and wholesalers with instant and accurate access to their available catalog 24x7 anywhere in the world.

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